by Laura Berthold Monteros
“Yes, I’m Queen Victoria!” When Tori Castellanos picked up the phone at the Visitor Hotline at the Pasadena Convention Center on Thursday, she had to assure the caller that indeed they were talking to the 99th Rose Queen. The hotline, +1 (877) 793-9911, is open from 10 a.m. and closes at 5 p.m. on Friday, Dec. 30 and 2 p.m. on Saturday and Sunday. It’s staffed by volunteers, and lucky callers might even talk to a princess.
The hotline room was packed with photographers eager to get shots of the 2017 Royal Court at the annual Visitor Hotline ribbon-cutting ceremony on Thursday. The girls were a bit late (ever try to get seven teenagers ready on time?), but happy to be there to open the phones. The Visitor Hotline, run by the Pasadena Convention and Visitors Bureau, is best way to get on-the-spot information on events, including the Rose Parade and Rose Bowl Game, places to eat, hotels, parking, and activities in the Crown City.
More information is on the “GoPasadena” app, which can be downloaded to mobile devices, and on the Visit Pasadena Facebook page, and don’t forget to check out the detailed info on The Rose Examiner at The Insider’s Guide and Tournament of Roses Calendar.